Inclusive Healthcare Experience

Accessibility Statement

Our commitment to providing an accessible, barrier-free digital healthcare experience for all patients, caregivers, and providers across Ohio.

WCAG 2.2 Level AA TargetADA & Section 508 Aligned

Section 01

Our Commitment to Accessibility

At Express Pharmacy & DME, we believe every individual deserves equal, barrier-free access to healthcare services, prescription information, compounding consultation, and durable medical equipment.

We continuously design, develop, and test our digital interfaces to align with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, as well as the Americans with Disabilities Act (ADA) Title III and Section 508 of the Rehabilitation Act.

Section 02

Measures Implemented

Full Keyboard Navigation

All interactive elements, navigation menus, and form inputs can be operated smoothly using standard keyboard commands without traps.

High Contrast & Legibility

Colors and text sizes are designed to meet WCAG AA contrast standards across both light themes and branded accents.

Screen Reader Compatibility

Built with semantic HTML5 landmarks, ARIA labels, descriptive image alt text, and clear heading hierarchies for assistive technologies.

Zoom & Responsive Reflow

Supports browser zoom up to 200% without loss of content, functionality, or overlapping text on desktops, tablets, and smartphones.

Section 03

Core Standards & Continuous Testing

Semantic HTML5 structure with landmark regions (header, main, nav, aside, footer)

Meaningful alternative text (alt text) for all informative and clinical imagery

High-contrast visible focus indicators for all interactive buttons and links

Rigorous heading hierarchy (H1 through H4) without skipped heading levels

Form inputs accompanied by explicitly paired labels and screen reader error hints

Zero automated flashing, strobing, or seizure-inducing animations

External Links & Third-Party Portals

Some external resources (such as manufacturer PDF spec sheets or partner clinical portals) may be operated by third parties. When barriers are identified, our staff actively collaborates with partners to provide equivalent information in accessible formats upon request.

Direct Support

Need Alternative Formats or Hit a Barrier?

If you experience any difficulty accessing content on this website or require prescription information in an alternative format (such as large print, verbal reading, or plain text), our clinical and support team is ready to assist you immediately.

24/7 Pharmacist Hotline

Speak with our pharmacist for immediate verbal assistance

Call (614) 495-9097

Email Accessibility Team

We acknowledge feedback within two business days

info@expressrxdme.com

Statement last reviewed: September 25, 2026View Privacy Policy

Dedicated to Accessible Healthcare for Everyone

Reach our friendly team at any time for customized orders, specialized dosage needs, or equipment delivery.

Call (614) 495-9097 Contact Us Online